Webex for AI agents

Agents read Webex at once. Changes and sends are held for a person's approval by default.

About Webex

Webex is a Cisco-powered video conferencing and collaboration platform offering online meetings, webinars, screen sharing, and team messaging

What an agent can do in Webex

Every Webex action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.

Runs at once (reads)

Looks things up in Webex without asking first. 14 actions.

  • Get Team DetailsTool to retrieve details for a specific team by teamId. Use when you need full metadata of a team before performing team-related operations.
  • List TeamsLists all teams the authenticated user belongs to. Teams are groups of people with shared rooms visible to all members. Use this when you need to find available teams, get team IDs for other operation
  • List WebhooksLists all webhooks registered for the authenticated user or organization. Supports optional filtering by maximum results and ownership type (creator vs org-wide).
  • Get Membership DetailsTool to retrieve details for a specific membership. Use when you need metadata for a membership by its ID.
  • Get Message DetailsTool to retrieve details for a specific message. Use when you need full content and metadata by message ID.
  • Get Team Membership DetailsTool to retrieve details for a specific team membership. Use when you need metadata for a team membership by its ID.
  • List MembershipsList memberships in Webex rooms. When called without parameters, returns memberships for all rooms the authenticated user belongs to. Use roomId to list all members of a specific room. Use personId or
  • List MessagesTool to list messages in a room. Use when you need to retrieve chat history filtered by room, time window, or mentions.
  • List RoomsTool to list rooms the authenticated user belongs to. Use after authentication when needing to retrieve spaces filtered by team, type, or sorted. Example: "List my group rooms sorted by last activity.
  • List Team MembershipsTool to list all memberships for a specific team. Use when you need to retrieve all members of a team, including their roles (moderator status). Requires a valid teamId.
  • Get Person DetailsRetrieves detailed profile information for a specific person by their ID. Returns comprehensive user details including contact information, organizational data, presence status, and Webex Calling info
  • List PeopleTool to list people in your organization. Use when you need to retrieve people filtered by email, display name, IDs, roles, or location.
Show all 14
  • Get Room DetailsTool to retrieve details for a specific room. Use when you need full metadata of a room before posting messages or updating settings.
  • Get Webhook DetailsRetrieves detailed information about a specific Webex webhook by its ID. Use this action to: - Inspect a webhook's configuration (target URL, resource, event type, filters) - Verify webhook status (ac

Held for approval by default (changes and sends)

Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 12 actions.

  • Create TeamCreates a new Webex team and automatically adds the authenticated user as a member. Teams are used to organize and group multiple rooms (spaces) under a common umbrella. Use this when you need to crea
  • Create MessageTool to post a message to a Webex room or person. Use when you have a target roomId or private recipient and want to send text, markdown, files, or card attachments.
  • Create RoomCreates a new Webex room for team collaboration. The authenticated user is automatically added as a member. Use this to create group rooms for team discussions or associate rooms with existing teams.
  • Create Team MembershipTool to add a person to a Webex team by personId or personEmail. Use when granting a user access to a team; requires teamId and one of personId or personEmail.
  • Delete MembershipTool to delete a Webex membership by its unique identifier. Use when you need to remove a member from a space after confirming the membership exists. Example: "Delete the membership with ID Y2lzY29zcG
  • Delete MessageTool to delete a Webex message by its unique identifier. Use after confirming the messageId to remove unintended or obsolete messages. Example: "Delete the message with ID Y2lzY29zcGFyazovL21lc3NhZ2Uv
  • Delete RoomDeletes a Webex room by its ID. Deleted rooms cannot be recovered. Note: Non-moderators will be removed from the room instead of deleting it (as a safety measure). Rooms that are part of a team will b
  • Update MembershipUpdates a Webex room membership by ID to change moderator or monitor status. Use this to grant or revoke moderator privileges, or to enable/disable room monitoring for a member. Note: Assigning modera
  • Update RoomUpdate a room's title, lock status, or team association. The title parameter is always required by the Webex API - if you're only updating isLocked or teamId, you must still provide the current room t
  • Update TeamTool to update a team's name by teamId. Use when you need to rename a Webex team. Example: "Change team 12345 name to 'Project X Team'".
  • Create WebhookCreates a Webex webhook to receive real-time event notifications via HTTP POST requests to your specified URL. Use this tool to register for automated notifications when resources (messages, rooms, me
  • Delete WebhookTool to delete a specific webhook. Use when you need to remove an existing webhook by its ID after confirming the identifier.

Changes wait in Needs you

Changes and sends in Webex are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.

How approvals work

Webex questions

Can an agent change data in Webex on its own?

Not by default. Changes and sends in Webex are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.

What can an agent read in Webex?

This connector lists 14 read actions. Reads run at once, without waiting for approval.

How does Webex connect?

It connects with OAuth 2.0. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.

Bring Webex to your agents.