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RepairShopr for AI agents

Agents read RepairShopr at once. Changes and sends are held for a person's approval by default.

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About RepairShopr

RepairShopr is a comprehensive repair shop management software designed to streamline operations, manage customer relationships, and enhance business efficiency.

What an agent can do in RepairShopr

Every RepairShopr action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.

Runs at once (reads)

Looks things up in RepairShopr without asking first. 65 actions.

  • Get ContactTool to retrieve a specific contact by ID. Use when you need to fetch detailed information about a single contact. Requires 'Customers - View Detail' permission.
  • Get Customer Payment ProfilesTool to retrieve a paginated list of payment profiles for a specific customer. Use when you need to view saved payment methods for a customer.
  • Get Customers AutocompleteTool to retrieve a list of customers for autocomplete query. Use when you need to search for customers to populate autocomplete suggestions or dropdown menus. Returns customers matching the search que
  • Get Latest CustomerTool to retrieve the most recently created customer. Use when you need to access the latest customer record without knowing their ID. Requires Customers - Edit permission.
  • Get Current UserTool to retrieve information about the currently authenticated user. Use when you need to verify authentication, get the current user's details, or check their permissions across different modules.
  • Get Product by BarcodeRetrieves product details by searching for a specific barcode (UPC code). Use this action when you have a product's barcode and need to look up its full details including pricing, inventory, and metad
  • List Payment MethodsTool to retrieve a paginated list of payment methods. Use when you need to view available payment methods in the system. All users except Single Customer Users may use this action.
  • List TicketsTool to retrieve a paginated list of tickets. Use when you need to list or search tickets with optional filtering by customer, status, date ranges, or assigned user. Returns up to 25 tickets per page.
  • Search AllTool to search across all RepairShopr entities including customers, contacts, assets, leads, invoices, estimates, tickets, products, purchase orders, vendors, reports, and wiki pages. Use when you nee
  • Get AppointmentTool to retrieve details of a specific appointment by its ID. Use when you need exact details of an appointment by ID.
  • Get AppointmentsRetrieves a list of appointments from RepairShopr. Supports filtering by date range and user assignment, with pagination for large result sets. Each appointment includes full details such as summary,
  • Get Appointment TypeTool to retrieve details of a specific appointment type by ID. Use when you need to fetch appointment type configuration including name, location settings, and email instructions. Requires Global Admi
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  • Get AssetTool to retrieve details of a specific asset by its ID. Use when you need to confirm asset details after obtaining its ID. Requires Assets - View Details permission.
  • Get AssetsTool to retrieve a paginated list of assets. Use when you need to list or search assets by SNMP status, customer, asset type, or query after authenticating. Returns 25 items per page.
  • Get Caller IDTool to retrieve caller identification information based on a phone number. Use when you need to identify a caller by their phone number and check associated ticket status.
  • Get Canned Response SettingsTool to retrieve settings for Canned Responses. Use when you need to get available categories and subjects for canned responses. Requires 'Ticket Canned Responses - Manage' permission. Single-Customer
  • Get ContactsTool to retrieve a paginated list of contacts. Use when you need to fetch contacts optionally filtered by customer. Returns up to 50 contacts per page.
  • Get ContractTool to retrieve details of a specific contract by ID. Use when you need contract information including terms, dates, and status. Requires Contracts - Edit permission.
  • Get CustomerTool to retrieve details of a specific customer by ID. Use after confirming the customer exists. Example: "Get customer details for ID 123".
  • Get CustomersTool to retrieve a list of customers. Use when you need to search or filter customers with pagination. Returns up to 25 results per page.
  • Get Employee Time ClockTool to retrieve the last time clock entry for a specific user. Use when needing the most recent clock-in/out. Example: "Get the latest time clock entry for user 5".
  • Get EstimateTool to retrieve details of a specific estimate by ID. Use when you need exact details of an estimate by ID.
  • Get EstimatesRetrieves a paginated list of estimates from RepairShopr. Returns estimate details including ID, number, customer information, status, amounts (subtotal, tax, total), and timestamps. Use this action t
  • Get InvoiceTool to retrieve details of a specific invoice by ID. Use after confirming the invoice exists. Example: "Get invoice details for ID 456".
  • Get InvoicesTool to retrieve a paginated list of invoices. Use when you need to list invoices, optionally filtered by payment status, ticket association, or update date. Returns up to 25 invoices per page.
  • Get Invoice TicketTool to retrieve the associated ticket for a specific invoice. Use when you need ticket details linked to an invoice. Requires "Invoices - View Details" and "Tickets - View Details" permissions.
  • Get LeadTool to retrieve details of a specific lead by its ID. Use when you need to inspect a single lead after obtaining its ID. Example: "Get lead details for ID 123".
  • Get LeadsTool to retrieve a paginated list of leads. Use when you need to browse or filter potential customers. Returns up to 25 leads per page.
  • Get PaymentTool to retrieve details of a specific payment by ID. Use after obtaining the payment ID. Example: "Get payment details for ID 123".
  • Get PaymentsTool to retrieve a paginated list of payments. Use when you need to view or search payment records, with optional filtering by query or pagination.
  • Get ProductRetrieves comprehensive details for a specific product by its unique ID. Use this action when you need detailed product information including pricing, inventory levels, category, and other metadata. R
  • Get ProductsRetrieve a list of products from RepairShopr with optional filtering, searching, and sorting. All filters are optional - call without parameters to get all products. Results are paginated; use the 'me
  • Get Product CategoriesRetrieve all product categories from RepairShopr. Returns a list of categories with their IDs, names, descriptions, and hierarchical relationships. Use this to discover available categories for organi
  • Get Product SerialsTool to retrieve all serial numbers for a specific product. Use when you need to list serials by product ID after confirming the product exists.
  • Get Purchase OrderTool to retrieve details of a specific purchase order by ID. Use when you need to view purchase order details. Requires Purchase Orders - View Details permission.
  • Get RMM AlertTool to retrieve details of an RMM Alert by its ID. Use when you need to check the status or details of a specific RMM alert. Requires 'RMM Alerts - List' permission. Single-customer users can only ac
  • Get ScheduleTool to retrieve a specific schedule by ID. Use when you need to fetch detailed information about a recurring invoice schedule. Requires Recurring Invoices - List permission.
  • Get SettingsTool to retrieve account settings for the RepairShopr instance. Use when you need to access system configuration, preferences, or account-level settings.
  • Get Printing SettingsTool to retrieve printing settings configuration. Use when you need to get the messaging channel ID or registered printers for the account.
  • Get Settings TabsTool to retrieve the tabs settings configuration. Use when you need to determine which tabs (features) are enabled in the RepairShopr system. Returns boolean flags for each available tab, indicating w
  • Get TicketTool to retrieve details of a specific ticket by its ID. Use when you need full ticket information after obtaining its ID.
  • Get Tickets SettingsTool to retrieve tickets settings and configuration. Use when you need to obtain available ticket statuses, appointment types, users for assignment, worksheet templates, or other ticket-related config
  • Get UserRetrieve detailed information about a specific user (staff/technician) by their unique ID. Returns user details including full name, email, group membership, admin status, and timestamps. Use this whe
  • Get User DeviceTool to retrieve details of a specific user device by its UUID. Use when you need to fetch information about a user's device.
  • Get UsersRetrieves a list of all users (staff members and technicians) in the RepairShopr system. Use this action when you need to: - List all available staff members and technicians - Map user IDs to names fo
  • Get VendorTool to retrieve details of a specific vendor by ID. Use after confirming the vendor exists. Required permission: Vendors - View Details.
  • Get Wiki PageTool to retrieve a Wiki Page by its ID. Use when you need to view documentation or knowledge base content. Required permission: Documentation - Allow Usage.
  • List Appointment TypesTool to retrieve a paginated list of all appointment types. Use when you need to view available appointment type configurations. Requires Global Admin permission.
  • List Canned ResponsesTool to retrieve a list of Canned Responses with optional search query. Use when you need to find pre-formatted response templates for tickets. Requires 'Ticket Canned Responses - Manage' permission.
  • List ContractsTool to retrieve a paginated list of contracts. Use when you need to list contracts with details including terms, dates, and status. Returns up to 50 contracts per page. Requires Contracts - List/Sear
  • List ItemsTool to retrieve a paginated list of Part Orders. Use when you need to list part orders, optionally filtered by completion status or search query. Returns up to 50 items per page. Requires Parts Order
  • List Line ItemsTool to retrieve a paginated list of Line Items from RepairShopr. Use when you need to list line items across invoices or estimates, with optional filtering by specific invoice/estimate ID or to get a
  • List New Ticket FormsTool to retrieve a paginated list of Ticket Forms. Use when you need to view available ticket form configurations for ticket workflows. Requires permission: Ticket Workflows - Manage.
  • List PhonesTool to retrieve a paginated list of phone numbers for a specific customer. Use when you need to view all phone contacts for a customer. Requires Customers - View Detail permission. Single-Customer Us
  • List Portal UsersTool to retrieve a paginated list of Portal Users. Use when you need to search or filter portal users by customer or email. Returns up to 100 results per page. Requires Global Admin permission.
  • List Purchase OrdersTool to retrieve a paginated list of purchase orders. Use when you need to list all purchase orders in the system. Returns up to 20 purchase orders per page. Requires Purchase Orders - List/Search per
  • List RMM AlertsTool to retrieve a paginated list of RMM Alerts. Use when you need to browse or filter RMM alerts by status. Returns up to 25 alerts per page. Requires 'RMM Alerts - List' permission. Single-customer
  • List SchedulesTool to retrieve a paginated list of invoice schedules. Use when you need to list recurring invoice schedules, optionally filtered by customer. Returns up to 25 schedules per page. Requires Recurring
  • List Ticket CommentsTool to retrieve comments for a specific ticket by its ID. Use when you need to view all comments or filter comments by date. Requires Tickets - View Details or Tickets - View 'Their Ticket' Details p
  • List Ticket TimersTool to retrieve a paginated list of Ticket Timers from RepairShopr. Use when you need to list timer entries, optionally filtered by creation date range. Returns up to 25 timer entries per page. Requi
  • List TimelogsTool to retrieve a paginated list of timelogs. Returns timelogs for any/all users if you have 'Timelogs - Manage' permission, otherwise results are scoped to the current user. Use when you need to vie
  • List VendorsTool to retrieve a paginated list of vendors. Use when you need to browse or search through vendors. Returns up to 100 results per page. Required permission: Vendors - List.
  • List Wiki PagesTool to retrieve a paginated list of Wiki Pages. Use when you need to browse or search documentation. Returns 100 results per page. Required permission: Documentation - Allow Usage.
  • List Worksheet ResultsTool to retrieve a paginated list of Worksheet Results for a specific ticket. Use when you need to view worksheets/checklists completed on a ticket. Required permissions: "Tickets - View Details" or "
  • Print TicketTool to print a ticket by its ID. Use when you need to generate a printable version of a ticket. Requires 'Tickets - View Details' permission. Single-Customer Users can only print their own tickets.

Held for approval by default (changes and sends)

Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 82 actions.

  • Add Ticket CommentTool to add a comment to an existing ticket in RepairShopr. Use when you need to add notes, updates, or responses to a ticket. Requires Tickets - Edit permission. Single-Customer Users can only access
  • Add Ticket Line ItemTool to add a line item to an existing ticket in RepairShopr. Use when you need to add products, services, or charges to a ticket. Requires Tickets - Edit permission. Single-customer users can only ac
  • Create TicketTool to create a new ticket in RepairShopr. Use when you need to create a support ticket for a customer. Requires customer_id. Single-customer users can only access their own tickets.
  • Update CustomerTool to update an existing customer by ID. Use when you need to modify customer details such as contact information, address, or preferences. Single-customer users can only access their own customer r
  • Update EstimateTool to update an existing estimate by ID. Use when you need to modify estimate details such as status, notes, customer, or other fields. Requires Estimates - Edit permission.
  • Update InvoiceTool to update an existing invoice by ID. All provided parameters overwrite existing values. Use when you need to modify invoice details such as notes, dates, amounts, or customer information.
  • Update TicketTool to update an existing ticket by ID in RepairShopr. Use when you need to modify ticket details such as status, priority, subject, or other fields. Requires 'Tickets - Edit' permission. Single-Cust
  • Add Estimate Line ItemTool to add a line item to an existing estimate. Use when you need to add products or services to an estimate in RepairShopr.
  • Add Purchase Order Line ItemTool to add a product line item to an existing purchase order. Use when you need to add inventory items to a purchase order. The product must have stock tracking enabled (maintain_stock=true).
  • Add Schedule Line ItemTool to add a line item to an invoice schedule. Use when adding recurring charges or one-time items to an existing schedule. Required permission: Recurring Invoices - Edit.
  • Charge Ticket TimerTool to charge a timer entry for a specific ticket. Use when a timer entry needs to be converted to a billable line item on the ticket. Requires 'Ticket Timers - Overview' permission. The timer entry
  • Convert Estimate to InvoiceTool to convert an existing estimate to an invoice in RepairShopr. Use when you have an approved estimate that needs to be billed. Requires the estimate ID and appropriate permissions ("Estimates - Vi
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  • Create Appointment TypeTool to create a new appointment type in RepairShopr. Use when defining appointment categories with specific location settings. Requires Global Admin permission.
  • Create Canned ResponseTool to create a new Canned Response. Use when you need to add a pre-formatted response template for tickets. Requires 'Ticket Canned Responses - Manage' permission.
  • Create ContactTool to create a new contact associated with a customer. Use when you need to add a contact record to a customer account. Requires 'Customers - Edit' permission.
  • Create ContractTool to create a new contract for a customer. Use when you need to establish a service contract with specified terms and conditions. Requires Contracts - Edit permission.
  • Create Invoice Line ItemTool to create a new line item on an existing invoice in RepairShopr. Use when adding products or services to an invoice that already exists. Required permission: Invoices - Edit.
  • Create PhoneTool to create a phone number for a customer. Use when you need to add a new phone number record to a customer's profile. Requires Customers - Edit permission. Single-Customer Users can only access th
  • Create Portal UserTool to create a portal user in RepairShopr. Use when you need to give a customer or contact access to the customer portal. Requires Global Admin permission.
  • Create Product SerialTool to create a product serial for a specific product. Use when you need to add a serial number to track individual product instances.
  • Create RMM AlertTool to create an RMM Alert. Use when you need to register a new monitoring alert for an asset or customer. Requires 'RMM Alerts - Create' permission. Single-customer users can only create alerts for
  • Create Invoice ScheduleTool to create a recurring invoice schedule. Use when setting up automated invoicing for a customer at regular intervals. Requires Recurring Invoices - New permission.
  • Create Ticket TimerTool to create a ticket timer entry for a specific ticket in RepairShopr. Use when you need to log time spent on a ticket. Requires Ticket Timers - Overview permission.
  • Create VendorTool to create a new vendor. Use when you need to add a vendor record with contact details and information. Required permission: Vendors - New.
  • Create Wiki PageTool to create a Wiki Page in RepairShopr. Use when you need to add documentation or knowledge base content. Requires Documentation - Create permission.
  • Delete AppointmentTool to delete a specific appointment by its ID. Use when an appointment is canceled and needs removal permanently.
  • Delete Appointment TypeTool to delete an Appointment Type by ID. Use when an appointment type is no longer needed and requires permanent removal. Requires Global Admin permission.
  • Delete Canned ResponseTool to delete a specific canned response by ID. Use when a canned response template is no longer needed and should be permanently removed. Required permission: Ticket Canned Responses - Manage.
  • Delete ContactTool to delete a specific contact by ID. Use when you need to permanently remove a contact record. Requires permission: Customers - Edit. Single-Customer Users can only access own contacts.
  • Delete ContractTool to delete a contract by its unique ID. Use when a contract needs to be permanently removed from the system. Required permission: Contracts - Delete.
  • Delete CustomerTool to delete a specific customer by ID. Use after confirming the customer ID when you need to remove a customer record permanently.
  • Delete EstimatePermanently deletes an estimate from RepairShopr by its unique ID. Use this action when you need to remove an estimate that is no longer needed, was created in error, or has been replaced. The deletio
  • Delete Estimate Line ItemTool to delete a line item from an estimate in RepairShopr. Use when you need to remove a specific product or service entry from an estimate. Required permission: Estimates - Edit. The API returns the
  • Delete InvoiceTool to delete a specific invoice by ID. Use when you need to remove an invoice permanently after confirming it's no longer needed. Ensure no dependent records require it before running.
  • Delete Invoice Line ItemTool to delete a specific line item from an invoice by invoice ID and line item ID. Use when you need to remove an individual line item from an existing invoice.
  • Delete PhoneTool to delete a specific phone by ID for a given customer. Use when you need to remove a phone number record permanently. Requires Customers - Edit permission.
  • Delete Portal UserTool to permanently delete a portal user by ID. Use when removing portal user access. Requires Global Admin permission to execute successfully.
  • Delete RMM AlertTool to delete/clear an RMM alert by its ID. Use when an RMM alert needs to be cleared or removed. Requires 'RMM Alerts - Delete' permission. Single-customer users can only delete their own alerts.
  • Delete ScheduleTool to delete a specific schedule by its ID. Use when a recurring invoice schedule needs to be permanently removed. Required permission: Recurring Invoices - Delete.
  • Delete TicketTool to delete a specific ticket by its ID. Use when a ticket needs to be permanently removed. Requires 'Tickets - Delete' permission. Single-Customer Users can only delete their own tickets.
  • Delete Ticket TimerTool to delete a specific ticket timer entry by its ID. Use when a timer entry needs to be removed from a ticket. Required permission: Ticket Timers - Overview.
  • Delete Wiki PageTool to delete a Wiki Page by its ID. Use when a wiki page needs to be permanently removed. Required permission: Documentation - Delete.
  • Email EstimateTool to send an estimate to a customer via email. Use when you need to email an existing estimate to the associated customer.
  • Email InvoiceTool to send an invoice to a customer via email. Use when you need to email an existing invoice to the associated customer. Requires the invoice ID.
  • Mute RMM AlertTool to mute an RMM Alert by ID for a specified duration. Use when you need to temporarily silence an alert. Requires RMM Alerts - Clear/Manage permission. Single-Customer Users can only access their
  • Create AppointmentTool to create a new appointment. Use after gathering summary and date range.
  • Create AssetTool to create a new asset. Use when you need to register a device under a customer with either an existing or new asset type.
  • Create CustomerTool to create a new customer. Use when you need to add a customer record with contact details.
  • Create EstimateTool to create a new estimate. Use when you have final customer details and line items ready to generate an estimate in RepairShopr.
  • Create InvoiceCreate a new invoice for a customer in RepairShopr. Requires a valid customer_id, invoice date, and due date. Optionally include line items with SKU/item codes, quantities, prices, and tax settings. S
  • Create LeadTool to create a new lead. Use when you need to add a potential customer to the system.
  • Create PaymentCreate a payment record in RepairShopr. Records a payment against an invoice for a customer. Requires customer_id and amount_cents. Either invoice_id or invoice_number must be provided to link the pay
  • Create ProductTool to create a new product in inventory. Use when you need to add an item with price and details to your RepairShopr catalog.
  • Add Product PhotoTool to add photo(s) to a specific product. Use when you need to attach one or more images to a product after confirming the product ID.
  • Create Purchase OrderTool to create a new purchase order for a vendor. Use when you need to order inventory or supplies from a vendor in RepairShopr. Requires Purchase Orders - Edit permission.
  • Create User DeviceTool to create a new user device. Use when you need to register a device for a user in RepairShopr.
  • Print EstimateTool to queue a print job for an estimate. Use when you need to send an existing estimate to the printer queue.
  • Print InvoiceTool to queue a print job for an invoice in RepairShopr. Use when you need to send an invoice to the print queue. Requires Invoices - View Details permission.
  • Process Ticket FormTool to process a ticket form submission and create a new ticket in RepairShopr. Use when you have a ticket form ID and need to submit customer details, ticket information, and optionally schedule an
  • Receive Purchase OrderTool to mark a purchase order as received in RepairShopr. Use when inventory has been delivered and needs to be received into stock. Can receive all items or a specific line item. Note: Products marke
  • Remove Ticket Line ItemTool to delete a line item from an existing ticket in RepairShopr. Use when you need to remove a product, service, or charge from a ticket. Requires Tickets - Edit permission. Single-customer users ca
  • Update AppointmentTool to update an existing appointment by ID. Use when you need to modify appointment details like time, description, or attendees.
  • Update Appointment TypeTool to update an existing appointment type by ID. Use when modifying appointment type configuration including name, location settings, and email instructions. Requires Global Admin permission.
  • Update AssetTool to update an existing asset by its ID. Use when you need to modify asset details such as name, serial number, type, or custom properties. Requires Assets - Edit permission.
  • Update Canned ResponseTool to update an existing Canned Response by ID. Use when you need to modify the title, body, subject, or category of a pre-formatted response template. Required permission: Ticket Canned Responses -
  • Update ContactTool to update an existing contact. Use when you need to modify contact information for an existing contact record. Requires 'Customers - Edit' permission. Single-Customer Users can only access their
  • Update ContractTool to update an existing contract by ID. Use when you need to modify contract terms, status, or other details. Requires Contracts - Edit permission.
  • Update Estimate Line ItemTool to update an existing line item on an estimate in RepairShopr. Use when you need to modify products or services on an estimate. Required permission: Estimates - Edit.
  • Update Invoice Line ItemTool to update an existing line item on an invoice in RepairShopr. Use when modifying the properties of a line item that already exists on an invoice. All parameters overwrite existing values.
  • Update LeadTool to update an existing lead by ID. Use when you need to modify lead details such as status, contact information, or notes.
  • Update PhoneTool to update an existing phone number by ID. Use when you need to modify phone details for a customer's existing phone record. Requires Customers - Edit permission. Single-Customer Users can only ac
  • Update Portal UserTool to update an existing Portal User by ID. Use when you need to modify portal user details such as email, password, or associated customer/contact. Requires Global Admin permission.
  • Update ProductTool to update an existing product by ID. Use when you need to modify product details such as name, description, pricing, inventory levels, or other attributes.
  • Update Product SerialTool to update an existing product serial by ID. Use when you need to modify serial number details, pricing, or condition for a product. Required permission: Products - Edit.
  • Update Invoice ScheduleTool to update an existing invoice schedule by ID. Use when modifying recurring invoice settings such as frequency, name, or payment options. Requires Recurring Invoices - Edit permission.
  • Update Schedule Line ItemTool to update a line item in an invoice schedule. Use when modifying existing recurring charges or one-time items in a schedule. Required permission: Recurring Invoices - Edit.
  • Update Ticket Line ItemTool to update an existing line item on a ticket in RepairShopr. Use when you need to modify products, services, or charges already added to a ticket. Requires Tickets - Edit permission. Single-custom
  • Update Ticket TimerTool to update an existing ticket timer entry in RepairShopr. Use when you need to modify time logged on a ticket. Requires Ticket Timers - Overview permission.
  • Update TimelogTool to update an existing timelog entry in RepairShopr. Use when you need to modify clock-in/out times, add or update notes, or record lunch breaks. Users with 'Timelogs - Manage' permission may upda
  • Update User DeviceTool to update an existing user device by UUID. Use when you need to modify device information such as the GCM registration token.
  • Update VendorTool to update an existing vendor by ID. Use when you need to modify vendor details such as contact information, address, or notes. Required permission: Vendors - Edit.
  • Update Wiki PageTool to update an existing Wiki Page by ID. Use when you need to modify documentation or knowledge base content. Required permission: Documentation - Edit.

Changes wait in Needs you

Changes and sends in RepairShopr are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.

How approvals work

RepairShopr questions

Can an agent change data in RepairShopr on its own?

Not by default. Changes and sends in RepairShopr are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.

What can an agent read in RepairShopr?

This connector lists 65 read actions. Reads run at once, without waiting for approval.

How does RepairShopr connect?

It connects with API key. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.

Bring RepairShopr to your agents.

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