Bland AI for AI agents
Agents read Bland AI at once. Changes and sends are held for a person's approval by default.
About Bland AI
Bland AI is a conversational AI platform for building, operating, and evaluating voice agents, calls, messaging, and related communications workflows.
What an agent can do in Bland AI
Every Bland AI action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.
Runs at once (reads)
Looks things up in Bland AI without asking first. 13 actions.
- Get Account DetailsReturn the connected Bland AI account's status, call count, balance, and refill settings without changing the account.
- Get AgentRetrieve one Bland AI agent by ID, including its development, staging, and production environment version pointers.
- Get Knowledge BaseRetrieve one Bland AI knowledge base by ID, including its processing status, source details, and file metadata.
- Get Latest Agent VersionRetrieve the newest saved version and full configuration snapshot for an agent's dev timeline or an open branch.
- Get PathwayRetrieve one Bland AI conversational pathway by ID, including its name, description, nodes, and edges.
- Get ToolRetrieve one legacy Bland AI custom tool by its TL-prefixed ID.
- List CallsSearch the connected account's existing inbound and outbound call history without placing or modifying calls.
- List ContactsReturn organization contacts and their identifiers and memory records one page at a time.
- List Inbound NumbersList inbound phone numbers configured for the connected Bland AI account, including each number's calling settings.
- List Knowledge BasesReturn one page of the connected Bland AI organization's knowledge bases, including processing status, source details, and file metadata.
- List Pathway FoldersReturn all pathway folders and their parent relationships from Bland's US regional pathway service.
- List PathwaysReturn all conversational pathways, including their names, descriptions, nodes, and edges.
Show all 13
- List ToolsSearch and page through the active or draft tools configured for Bland agents.
Held for approval by default (changes and sends)
Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 5 actions.
- Create Agent VersionSave a complete agent configuration snapshot on the development timeline or an open branch without deploying it. Autosaves may rewrite the eligible current autosave head in place.
- Create Pathway FolderCreate an empty pathway folder, optionally nested under an existing folder, without running calls or agents.
- Delete Pathway FolderDelete an empty pathway folder by ID; folders containing pathways or subfolders must be emptied first.
- Release Agent VersionPublish a new snapshot, an existing saved version, or the latest saved version to staging, or promote the version currently in staging to production.
- Rename Pathway FolderRename an existing pathway folder without moving or changing any pathways inside it.
Changes wait in Needs you
Changes and sends in Bland AI are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
Bland AI questions
Can an agent change data in Bland AI on its own?
Not by default. Changes and sends in Bland AI are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
What can an agent read in Bland AI?
This connector lists 13 read actions. Reads run at once, without waiting for approval.
How does Bland AI connect?
It connects with API key. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.