Draft from facts. Hold fair-housing questions.
A leasing inquiry response is drafted from unit facts a property manager already approved. Fair housing questions wait for a person.
Why a fast leasing inquiry response is a fair housing event
42 USC 3604 Bars discriminatory statements and denials.
Withdrawn guidance The statute still applies.
A concrete warning Voucher case: settled, no admission.
Inside approved facts only
One community, one channel. Replies are held for approval by default.
Sign the fact sheet Availability, rent, pets, tours.
Sort the inquiry Answerable, or held.
Draft only from the sheet In the firm's tone.
Hold any stated ban Vouchers, children, assistance animals.
Route accommodation requests To a named person.
Log what went out Text, sheet version, releaser.
What the assistant drafts and what staff release
The draft is speed. The release is a fair housing review.
AI prepares Answers from the signed sheet.
Property manager decides Strikes any added fact.
AI prepares Refuses preferences and bans.
Property manager decides Decides, with counsel.
AI prepares Acknowledges accommodation requests.
Property manager decides Grants or denies them.
AI prepares Stores draft and sent text.
Property manager decides Releases replies by default.
Illustrative inquiry
Invented community A bad draft, on purpose.
Input "Vouchers? Is the two-bedroom open?"
Output Availability drafted; voucher question held.
Note Never reuse this draft.
Fair housing checklist for a leasing reply
Use it before release. It is not a HUD form.
Signed, dated fact sheet.
Availability matches the sheet.
No neighborhood or school comments.
No stated bans.
Retired macros excluded.
Accommodations routed to a person.
Unanswerable questions held.
Releaser and sent text logged.
What the assistant is not allowed to decide
Tenant data separated by property.
No approvals, denials, unlisted policies.
Inbox, property system, and the fact sheet
Inbox, property system, fact sheet.
The Fair Housing Act's text remains enforceable. Withdrawn HUD guidance is not a safe harbor, and this page is not legal advice.
Questions
Can a leasing inquiry response go out overnight?
The draft can be ready overnight. Replies are held for approval by default, and fair housing questions always wait for a person.
Does the 2024 HUD advertising guidance still tell us what to write?
No. HUD's April 6, 2026 notice withdrew the April 29, 2024 advertising guidance, effective September 17, 2025. The statute still applies.
What is a leasing inquiry response allowed to say about availability?
What the signed fact sheet says today. If the sheet lists the unit as available, the draft may say so.
Did the Illinois voucher case decide that automated leasing replies are illegal?
No. The defendants denied the allegations, and the January 2024 consent decree states no admission of liability.