Voiceflow for AI agents
Agents read Voiceflow at once. Changes and sends are held for a person's approval by default.
About Voiceflow
Voiceflow is a platform for building, deploying, testing, and analyzing conversational AI agents.
What an agent can do in Voiceflow
Every Voiceflow action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.
Runs at once (reads)
Looks things up in Voiceflow without asking first. 13 actions.
- Export EnvironmentReturn a complete JSON snapshot of one Voiceflow environment, including agent, workflows, tools, functions, variables, and knowledge-base records.
- Get Agent ConfigurationReturn one project environment's agent configuration; optionally include its large global prompt and instructions.
- Get Conversation StateRead a user's Voiceflow conversation variables, storage, and execution stack for a draft or published environment.
- Get TranscriptReturn one transcript with its full conversation logs, properties, evaluations, and recording URL.
- List Agent ComponentsList playbooks, API tools, functions, project-level evaluations, MCP servers or tools, attached tools, or tests for a Voiceflow project and, where applicable, an environment.
- List EnvironmentsReturn a project's environments, aliases, release history, and live traffic percentages.
- List Knowledge DocumentsReturn all knowledge-base documents in one project environment with their IDs, sources, ingestion status, and chunking settings.
- List ProjectsReturn every Voiceflow project in one workspace, including project IDs used by agent, runtime, and authoring tools.
- List VariablesReturn system and user-defined variables in one project environment with IDs, defaults, descriptions, and ownership flags.
- List WorkspacesReturn every Voiceflow workspace accessible to the connected account, including IDs needed to list projects.
- Query Knowledge BaseRetrieve relevant document chunks and optionally synthesize an answer from a project's draft or published Voiceflow knowledge base. Answer synthesis may consume model usage.
- Query Project AnalyticsReturn one Voiceflow project-level analytics metric as a time series for a requested date range and interval.
Show all 13
- Search TranscriptsSearch a project's conversation transcripts by time, environment, version, session, and transcript-property filters, returning one bounded page.
Held for approval by default (changes and sends)
Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 7 actions.
- Create VariableCreate one user-defined variable in a Voiceflow project environment and return its assigned ID and configuration.
- Delete VariablePermanently delete one user-defined variable by ID. Use only after confirming it is not a system variable or referenced by the agent.
- Import Knowledge Document from URLCrawl one public web URL into a Voiceflow knowledge base and return the created document and ingestion status. This may consume knowledge-base quota.
- Publish EnvironmentPublish a Voiceflow environment as a named release. This changes the version available to published conversations, is externally visible, creates a persistent release, and is not automatically reversi
- Send Conversation MessageSend one text turn to a Voiceflow agent and return its typed response traces; this invokes the agent and may consume model usage.
- Update Conversation VariablesMerge named variable values into one user's existing conversation state without replacing storage or the execution stack.
- Update VariableUpdate selected editable fields of one user-defined variable; omitted fields remain unchanged.
Changes wait in Needs you
Changes and sends in Voiceflow are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
Related connectors
Voiceflow questions
Can an agent change data in Voiceflow on its own?
Not by default. Changes and sends in Voiceflow are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
What can an agent read in Voiceflow?
This connector lists 13 read actions. Reads run at once, without waiting for approval.
How does Voiceflow connect?
It connects with API key. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.