Vapi for AI agents

Agents read Vapi at once. Changes and sends are held for a person's approval by default.

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About Vapi

Vapi is a voice AI platform that enables developers to build, test, and deploy voice agents with natural conversations, real-time responses, and seamless integration capabilities.

What an agent can do in Vapi

Every Vapi action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.

Runs at once (reads)

Looks things up in Vapi without asking first. 18 actions.

List CallsTool to list calls from Vapi. Use when you need to retrieve multiple calls with optional filtering by id, assistantId, phoneNumberId, or date ranges. Returns an array of call objects with details incl
Get ChatTool to fetch chat details by ID. Use when you have a chat ID and need full chat information including messages, costs, and configuration.
Get CallTool to fetch call details by ID. Use when you have a call ID and need full call information including status, duration, costs, messages, and recordings.
Get FileTool to retrieve a file by its ID from Vapi. Use when you need to get details about a specific file including its status, metadata, storage location, and timestamps.
List Monitoring PoliciesTool to retrieve monitoring policies from Vapi. Use when you need to list, filter, or search for monitoring policies configured in the organization. Supports filtering by policy ID, severity level, mo
List ChatsTool to retrieve a list of chat conversations from VAPI. Use when you need to view existing chats, optionally filtered by assistant, squad, session, or time range. Supports pagination and sorting for
List EvalsTool to retrieve a paginated list of evals from Vapi. Use when you need to list or search evals with optional filtering by creation/update timestamps.
List Phone NumbersTool to list phone numbers in the Vapi organization. Use when you need to enumerate available phone numbers for routing or selection workflows. Supports filtering by creation and update timestamps.
List Provider ResourcesTool to retrieve provider resources from Vapi (e.g., 11labs pronunciation dictionaries). Use when you need to list or search provider-specific resources with optional filtering by timestamps.
Get ToolTool to fetch tool details by ID. Use when you have a tool ID and need full tool configuration including type, messages, function definitions, and server settings.
Get EvalTool to retrieve an eval by its ID. Use when you need to fetch details about a specific eval including its mock conversation messages and metadata.
Get AssistantTool to retrieve a specific assistant by ID from Vapi. Use when you need to fetch details about an existing assistant.

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List Structured OutputsTool to list structured outputs with optional filtering. Use when you need to retrieve structured output configurations with pagination support. Supports filtering by ID, name, timestamps, and include
Get InsightsTool to retrieve insights from VAPI. Use when you need to list insights with optional filtering by ID, creation date, or update date. Supports pagination and sorting.
List AssistantsTool to list all assistants in your VAPI organization. Use when you need to retrieve information about configured assistants. Supports filtering by creation and update timestamps.
List ScorecardsTool to retrieve a paginated list of scorecards from Vapi. Use when you need to list or search scorecards with optional filtering by creation/update timestamps.
List SessionsTool to retrieve a paginated list of sessions from VAPI. Use when you need to list sessions with optional filtering by session ID, name, assistant, squad, or workflow. Supports pagination, sorting, an
Test Code Tool ExecutionTool to test TypeScript code execution in Vapi's code tool environment. Use when validating code before deploying it as a tool.

Held for approval by default (changes and sends)

Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 18 actions.

Update AssistantTool to update an existing Vapi assistant configuration. Use when you need to modify assistant properties such as name, voice settings, transcriber configuration, model settings, messages, or other be
Create Analytics QueriesTool to create and execute analytics queries on VAPI data. Use when you need to analyze call or subscription metrics with aggregations like count, sum, average, min, or max. Supports grouping by vario
Create AssistantTool to create a new Vapi assistant with specified transcriber, voice, and AI model configurations. Use when setting up a conversational AI assistant for voice interactions. The assistant requires tra
Create Monitoring PolicyTool to create a monitoring policy in VAPI. Use when you need to set up automated monitoring rules based on thresholds and time windows. Policies can trigger alerts based on event counts or percentage
Delete EvalTool to delete an eval by ID. Use when you need to permanently remove an eval from the system.
Delete Phone NumberTool to delete a phone number from Vapi. Use when you need to remove a phone number from your Vapi organization. Returns the deleted phone number object.
Create SessionTool to create a new session in Vapi. Use when you need to establish a persistent conversation context that can span multiple chats. Sessions automatically expire after 24 hours.
Update Phone NumberTool to update an existing phone number configuration in VAPI. Use when you need to modify phone number settings such as name, associated assistant/workflow, or provider-specific configurations.
Delete ChatTool to delete a chat by its ID from Vapi. Use when you need to permanently remove a chat conversation.
Create EvalTool to create an eval for testing conversation flows. Use when you need to validate that an AI assistant responds correctly to specific conversation scenarios.
Create Provider ResourceTool to create an 11Labs pronunciation dictionary resource. Use when you need to define custom pronunciations for specific terms or acronyms in voice synthesis.
Create ScorecardTool to create a scorecard for observability and evaluation. Use when setting up metrics to evaluate assistant performance based on structured outputs. Scorecards contain metrics with conditions that

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Delete CallTool to delete a call by its unique identifier. Use when you need to remove call data from the system. Returns the deleted call object with all its associated data.
Delete Eval RunTool to delete an eval run by its ID from Vapi. Use when you need to permanently remove an evaluation run.
Update EvalTool to update an existing eval in Vapi. Use when you need to modify eval properties like name, description, type, or mock conversation messages.
Update InsightTool to update an existing insight configuration in VAPI. Use when you need to modify insight properties like name, queries, time range, or visualization settings. Supports all four insight types (bar
Create Phone NumberTool to create a phone number with VAPI. Use when you need to provision a new phone number for voice AI applications. Supports multiple providers (VAPI, Twilio, Vonage, Telnyx, BYO). Required paramete
Update ToolTool to update an existing Vapi tool configuration. Use when you need to modify tool properties such as function definitions, server settings, messages, or other tool-specific parameters.

Changes wait in Needs you

Changes and sends in Vapi are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.

How approvals work

Vapi questions

Can an agent change data in Vapi on its own?

Not by default. Changes and sends in Vapi are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.

What can an agent read in Vapi?

This connector lists 18 read actions. Reads run at once, without waiting for approval.

How does Vapi connect?

It connects with API key. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.

Bring Vapi to your agents.

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