Spoki for AI agents

Agents read Spoki at once. Changes and sends are held for a person's approval by default.

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About Spoki

Spoki is an Italian platform that integrates WhatsApp's official APIs to automate communication for marketing, sales, customer support, and payments.

What an agent can do in Spoki

Every Spoki action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.

Runs at once (reads)

Looks things up in Spoki without asking first. 25 actions.

Get Account Current ReportTool to get the current report for a specified account. Use when you need up-to-date metrics on messages and conversations for an account. Note: result is cached for 30 minutes.
List AccountsTool to retrieve a list of Spoki WhatsApp Business accounts with their details. Use when you need to view all accounts accessible to the authenticated user, including their credit balances, status, an
List AgenciesTool to list all agencies accessible to the user. Use when you need to retrieve all agencies for the authenticated account.
List AutomationsTool to list, search, and filter automations. Use after authenticating to retrieve available automations and apply optional search or platform filters.
List campaignsTool to list, search, and filter campaigns. Use when you need to retrieve campaigns optionally filtered by scheduled datetime.
List ContactsTool to list, search, and filter contacts. Use when you need to retrieve contacts with optional search and filters.
List Custom FieldsTool to list, search, and filter custom fields. Use when you need to fetch available custom-field definitions by label or code.
List ListsTool to list, search, and filter contact lists. Use when you need to retrieve all lists or find specific lists by name. Rate limit: 5 requests per minute.
List mediaTool to list media files. Returns all media files with their details including title, content type, format, and URLs. Use when you need to retrieve or browse available media files in the account.
List PartnersList all partners accessible to the authenticated account. Partners represent business partners or affiliates associated with your Spoki account.
List ReportsTool to list, search, and filter usage reports. Use when you need to retrieve historical usage metrics with optional filters. Note: results are cached for 30 minutes.
List RolesTool to list user roles in the system. Use when you need to retrieve all role assignments for users in the account.

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List tagsLists all tags in the account. Returns tag details including id, name, color, and order. Use this when you need to view all available tags or find a specific tag by name.
List templatesTool to list, search, and filter WhatsApp templates. Use when you need to retrieve available templates, optionally filtering by keywords.
List TicketsTool to list, search, and filter tickets. Use when you need to retrieve tickets with optional pagination and filters.
Retrieve AccountRetrieves detailed information about a specific Spoki WhatsApp Business account. Returns comprehensive account details including credit balance, verification status, messaging limits, quality metrics,
Retrieve AutomationTool to retrieve details of a specific automation. Use when you need name, first message, webhooks and timestamps of an existing automation.
Retrieve ContactTool to retrieve details of a specific contact. Use when you have a contact ID and need full profile details.
Retrieve Custom FieldTool to retrieve details of a specific custom field. Use when you have a field ID and need its metadata before using it in automations.
Retrieve ListTool to retrieve details of a specific list by ID. Use when you need list metadata and contact count. Rate limit: 5 requests per minute.
Retrieve MediaTool to retrieve details of a specific media file by ID. Use when you need media file metadata.
Retrieve RoleTool to retrieve details of a specific role by ID. Use when you need role information for a given role ID. Rate limit: 5 requests per minute.
Retrieve TagTool to retrieve details of a specific tag. Use when you need tag metadata by ID.
Retrieve TemplateTool to retrieve details of a specific template. Use after obtaining a template ID.
Check Role Private KeyTool to check if a service user role has a private key configured. Use when you need to verify key status for a role. Rate limit: 10 requests per minute.

Held for approval by default (changes and sends)

Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 30 actions.

Add Contact OperatorTool to assign an operator to a contact's chat. Use this when you need to assign a team member to handle a specific contact's conversation. The operator must have been invited to the account first. Ra
Add Service UserAdds a new service user with a specific role to your Spoki account. Use this when you need to create service accounts for automation, API integrations, or specialized operator roles. Rate limit: 10 re
Create Account Onboarding LinkTool to create an onboarding link for a specific Spoki account. Use when you need to generate a setup link to help users configure their account.
Create Custom FieldCreates a new custom field in Spoki for storing additional contact data. Use this action when you need to define extra data points that can be stored on contacts beyond the standard fields. Custom fie
Create Contact ListCreates a new contact list in Spoki for organizing and managing contacts. Use this action when you need to create a new list for grouping contacts by campaigns, segments, or any other organizational c
Create Media FileTool to create a new media file entry in Spoki. Use when you need to register external media files (images, videos, documents) that can be used in campaigns, messages, or other Spoki features. Rate li
Create or Update ContactCreates a new contact or updates an existing contact in Spoki using the phone number as the unique identifier. This action performs an "upsert" operation: - If a contact with the provided phone number
Create TemplateCreates a new WhatsApp message template with localizations, buttons, and media headers. Use when you need to define a reusable template for marketing campaigns, transactional notifications, or authent
Create TicketTool to create a new support ticket in Spoki. Use when you need to create a ticket for tracking customer support issues or requests. Rate limit: 120 requests per minute.
Delete contactTool to delete a specific contact. Use after confirming the contact ID. Example prompt: "Delete contact with ID 1091234."
Delete Custom FieldTool to delete a specific custom field. Cannot delete if the custom field is used in automations. Rate limit: 5 requests per minute.
Delete listTool to delete a specific list. Use after confirming the list ID. Rate limit: 5 requests per minute.

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Delete media fileTool to delete a specific media file. Use after confirming the media ID. Rate limit: 60 requests per minute.
Delete roleTool to delete a specific role. Use after confirming the role ID. Cannot delete the sole admin role. Rate limit: 5 requests per minute.
Delete templateTool to delete a WhatsApp template. Use force_delete=true for templates used in automations. Rate limit: 10/min.
Delete ticketTool to delete a specific ticket. Use after confirming the ticket ID. Rate limit: 60 requests per minute.
Generate Role Private KeyTool to generate a private key for a service user role. Use when you need to create API credentials for service users. Rate limit: 10 requests per minute.
Remove All List ContactsTool to remove all contacts from a list. Use when you need to clear all contacts from a specific list. Rate limit: 5 requests per minute.
Remove Contact OperatorTool to remove an operator from a contact's chat. Use when you need to unassign an operator from handling a specific contact's conversations. Rate limit: 5 requests per minute.
Remove Contacts from ListTool to remove specific contacts from a list. Use when you need to unsubscribe or remove multiple contacts from a particular list. Rate limit: 5 requests per minute.
Resend InvitationTool to resend an invitation email. Use when you need to resend an existing invitation. Rate limit: 5 requests per minute.
Bulk Sync ContactsTool to bulk sync (create or update) multiple contacts in a single request. Rate limit: 1 request per minute. This action performs bulk "upsert" operations: - If a contact with the provided phone numb
Sync Contacts to ListTool to create or update contacts and add them to a specific list in Spoki. Rate limit: 1 request per minute. This action performs bulk "upsert" operations and list assignment: - If a contact with the
Update CampaignTool to update an existing campaign's name, status, or scheduled time. Use when you need to modify campaign details after creation. Rate limited to 5 requests per minute.
Update ContactTool to update an existing contact in Spoki. Use when you need to modify contact information for a specific contact ID. Only the fields provided will be updated; other fields remain unchanged.
Update Custom FieldTool to update a specific custom field. Use after retrieving a field to change its label.
Update Invitation RoleTool to update the role of a pending invitation. Use when you need to change the role assigned to an existing invitation. Rate limit: 5 requests per minute.
Update MediaTool to update an existing media file in Spoki. Use when you need to modify media file details like title. Rate limit: 120 requests per minute.
Update RoleTool to update a user's role. Use when you need to change a user's role assignment. Rate limit: 10 requests per minute.
Update TemplateTool to update an existing WhatsApp template in Spoki. Use when you need to modify template name, category, subcategory, or localization details. Rate limit: 10 requests per minute.

Changes wait in Needs you

Changes and sends in Spoki are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.

How approvals work

Spoki questions

Can an agent change data in Spoki on its own?

Not by default. Changes and sends in Spoki are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.

What can an agent read in Spoki?

This connector lists 25 read actions. Reads run at once, without waiting for approval.

How does Spoki connect?

It connects with API key. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.

Bring Spoki to your agents.

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