Simplesat for AI agents

Agents read Simplesat at once. Changes and sends are held for a person's approval by default.

About Simplesat

Simplesat captures customer feedback and CSAT scores through surveys, integrating directly with helpdesk systems for real-time performance insights

What an agent can do in Simplesat

Every Simplesat action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.

Runs at once (reads)

Looks things up in Simplesat without asking first. 5 actions.

  • Get CustomerTool to retrieve a single customer by their Simplesat ID. Returns customer details including name, email, company, tags, and custom attributes.
  • List SurveysTool to list all surveys in the Simplesat account. Returns survey details including id, name, and metric type (CSAT, NPS, CES). Use when you need to retrieve available surveys or find a specific surve
  • Search AnswersTool to search and retrieve answers from Simplesat with advanced filtering. Use when you need to find specific answers based on filters like date range, choice value, sentiment, survey, customer, or c
  • Search ResponsesTool to search and retrieve responses from Simplesat by applying specific filters. Returns all responses from the last 30 days by default if no date range is specified. Supports filtering by date rang
  • List QuestionsTool to retrieve a paginated list of all questions in Simplesat. Use when you need to fetch question details including order, metric type, text, rating scale, choices, and conditional rules. Supports

Held for approval by default (changes and sends)

Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 3 actions.

  • Create or Update Customer V2Tool to create a new customer or update an existing customer if one already exists with the same email. Use when you need to add or modify customer information including name, email, company, tags, ex
  • Create or Update Team MemberThis tool creates a new team member or updates an existing one if a team member with the same email address is found. It is an independent action that requires only basic team member information (emai
  • Update CustomerTool to update an existing customer by their Simplesat ID. Use when you need to modify customer information such as name, email, company, external ID, tags, or custom attributes.

Changes wait in Needs you

Changes and sends in Simplesat are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.

How approvals work

Simplesat questions

Can an agent change data in Simplesat on its own?

Not by default. Changes and sends in Simplesat are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.

What can an agent read in Simplesat?

This connector lists 5 read actions. Reads run at once, without waiting for approval.

How does Simplesat connect?

It connects with API key. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.

Bring Simplesat to your agents.