Remote Retrieval for AI agents

Agents read Remote Retrieval at once. Changes and sends are held for a person's approval by default.

About Remote Retrieval

Remote Retrieval automates the logistics of managing equipment returns, providing efficient tracking and management of laptop and monitor returns.

What an agent can do in Remote Retrieval

Every Remote Retrieval action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.

Runs at once (reads)

Looks things up in Remote Retrieval without asking first. 6 actions.

  • Get All OrdersTool to retrieve a paginated list of all orders. Use when you need to list orders with optional filters like status or dates. Call after authentication.
  • Get Order DetailsTool to retrieve specific order details by order ID. Use when you need detailed information about an order including employee info, company info, and shipment status (device_type, send_status, return_
  • RemoteRetrieval: Validate UserTool to validate the provided API key. Use when you need to confirm the API key's validity.
  • Get Company DetailsTool to retrieve detailed information for a company. Use after confirming a valid company_id.
  • Get Device PricesTool to retrieve real-time pricing data for all supported devices. Use when you need current prices for Laptop, Monitor (17-23 inch), Monitor_27 (24-27 inch), Tablet, or Cell Phone.
  • List Pending OrdersTool to retrieve list of all pending orders. Use when you need to check orders awaiting payment completion. Results are paginated up to 25 per page.

Held for approval by default (changes and sends)

Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 1 action.

  • Create OrderTool to create IT asset retrieval orders for remote employees. Use when you need to schedule pickup of laptops, monitors, cell phones, or tablets from employees. Supports both return-to-company and re

Changes wait in Needs you

Changes and sends in Remote Retrieval are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.

How approvals work

Remote Retrieval questions

Can an agent change data in Remote Retrieval on its own?

Not by default. Changes and sends in Remote Retrieval are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.

What can an agent read in Remote Retrieval?

This connector lists 6 read actions. Reads run at once, without waiting for approval.

How does Remote Retrieval connect?

It connects with API key. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.

Bring Remote Retrieval to your agents.