Order Desk for AI agents
Agents read Order Desk at once. Changes and sends are held for a person's approval by default.
About Order Desk
Order Desk is an order management platform for managing orders, shipments, inventory, and store data across ecommerce integrations.
What an agent can do in Order Desk
Every Order Desk action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.
Runs at once (reads)
Looks things up in Order Desk without asking first. 7 actions.
- Get Inventory ItemGet one inventory item by its positive Order Desk ID.
- Get OrderGet one order and its addresses, line items, shipments, metadata, notes, and discounts by Order Desk internal ID.
- Get Store MetadataReturn safe store identity, locale, timezone, page-size settings, and folder IDs and names without exposing credentials or email configuration.
- List Inventory ItemsSearch inventory items in the connected store by ID, SKU, name, metadata, manufacturer SKU, location, or update time.
- List Order ItemsReturn all line items for one order.
- List OrdersFind orders in the connected store using at least one narrowing filter and return one bounded page. Use next_cursor to continue the same query.
- List Order ShipmentsReturn all shipments recorded for one order.
Held for approval by default (changes and sends)
Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 13 actions.
- Add Order History NoteAppend a timestamped note permanently to an existing order's history. Order history is append-only, so this tool cannot edit or remove the entry.
- Add Order ItemAdd one line item to an existing order.
- Add Order ItemsAdd two to 10 line items sequentially to the same order and return a result for every processed item. This batch is not atomic.
- Create Inventory ItemCreate one inventory item with a unique SKU and return its positive Order Desk ID and complete created representation.
- Create Inventory ItemsCreate two to 10 inventory items sequentially and return each created ID or error. This batch is not atomic.
- Create ShipmentsCreate one or more shipment records across orders in one request and report the success or error returned for every shipment.
- Delete Inventory ItemPermanently delete one inventory item by its positive Order Desk ID. This destructive action cannot be undone; verify the ID before calling it.
- Delete Order ItemPermanently remove one line item from an order. This destructive action cannot be undone by this tool; verify both IDs before calling it.
- Delete ShipmentPermanently remove one shipment record from an order. This destructive action cannot be undone by this tool; verify both IDs before calling it.
- Move OrdersMove one or more orders to exactly one destination folder selected by positive ID or exact name, with a result for every order.
- Update Inventory ItemsSafely update selected fields on one or more inventory items while preserving every omitted field.
- Update Order ItemSafely update selected fields on one order line item while preserving every omitted field.
Show all 13
- Update ShipmentSafely update selected fields on one shipment while preserving every omitted field.
Changes wait in Needs you
Changes and sends in Order Desk are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
Order Desk questions
Can an agent change data in Order Desk on its own?
Not by default. Changes and sends in Order Desk are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
What can an agent read in Order Desk?
This connector lists 7 read actions. Reads run at once, without waiting for approval.
How does Order Desk connect?
It connects with API key. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.