Msg91 for AI agents
Agents read Msg91 at once. Changes and sends are held for a person's approval by default.
About Msg91
MSG91 is a cloud communication platform offering secure and robust APIs for SMS, WhatsApp, Email, Voice, and more, enabling businesses to connect with their customers across multiple channels.
What an agent can do in Msg91
Every Msg91 action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.
Runs at once (reads)
Looks things up in Msg91 without asking first. 3 actions.
- Get Event TypesRetrieves all event types configured in MSG91 Segmento. Event types represent different user actions and behaviors that can be tracked (e.g., purchases, signups, page views). Use this action to discov
- Get Failed EventsRetrieve failed user events from a MSG91 Segmento campaign. This tool fetches events that failed to process during campaign execution, helping you identify and debug issues such as validation errors,
- List CampaignsTool to list all campaigns in Segmento. Use when you need to retrieve campaigns with pagination support.
Held for approval by default (changes and sends)
Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 5 actions.
- Resend OTPResend OTP to the same mobile number via text message or voice call. Use when the original OTP was not received or expired, and the user needs a new code sent to the same number.
- Send OTPTool to send OTP (One-Time Password) to a mobile number using a pre-configured MSG91 template. Use when you need to verify user phone numbers for authentication, account registration, password reset,
- Send SMS via Flow (V5)Send SMS messages using pre-defined templates via MSG91 Flow API v5. Use when you need to send template-based SMS with dynamic variable substitution to single or multiple recipients. Templates must be
- Verify OTPTool to verify an OTP (One-Time Password) sent to a mobile number. Use when you need to confirm that the OTP code entered by the user matches the one sent via Send OTP API.
- Create User EventsCreate and track user events in MSG91 Segmento for customer behavior analysis and segmentation. Use this tool to record user actions and behaviors such as logins, purchases, page views, button clicks,
Changes wait in Needs you
Changes and sends in Msg91 are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
Related connectors
Msg91 questions
Can an agent change data in Msg91 on its own?
Not by default. Changes and sends in Msg91 are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
What can an agent read in Msg91?
This connector lists 3 read actions. Reads run at once, without waiting for approval.
How does Msg91 connect?
It connects with API key. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.