EnforcedFlow for AI agents
Agents read EnforcedFlow at once. Changes and sends are held for a person's approval by default.
About EnforcedFlow
EnforcedFlow routes work across teams with configurable advanced round-robin groups, agent criteria, availability, and email assignments.
What an agent can do in EnforcedFlow
Every EnforcedFlow action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.
Runs at once (reads)
Looks things up in EnforcedFlow without asking first. 3 actions.
- Get Group Routing FieldsGet detailed routing-field configuration and metadata field names for one round-robin group.
- List Group AgentsList agents in a round-robin group, optionally filtering by active status, with metadata and configured field values.
- List Round Robin GroupsList round-robin groups accessible to the connected account, including group IDs and summary routing-field requirements.
Held for approval by default (changes and sends)
Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 2 actions.
- Select Next AgentSelect the next available agent for a round-robin group using optional configured criteria. This advances the group's round-robin routing state and may consume one routing request from the account's m
- Upsert Group AgentUpdate the first agent matching a filter, or create an agent when the filter matches none. A missing or empty filter always creates an agent. Use a precise, stable filter because any filter miss takes
Changes wait in Needs you
Changes and sends in EnforcedFlow are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
Related connectors
EnforcedFlow questions
Can an agent change data in EnforcedFlow on its own?
Not by default. Changes and sends in EnforcedFlow are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
What can an agent read in EnforcedFlow?
This connector lists 3 read actions. Reads run at once, without waiting for approval.
How does EnforcedFlow connect?
It connects with API key. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.