Carbon Voice MCP for AI agents
Agents read Carbon Voice MCP at once. Changes and sends are held for a person's approval by default.
About Carbon Voice MCP
Carbon Voice MCP connects agents to authorized voice messages, conversations, and collaboration workflows in Carbon Voice.
What an agent can do in Carbon Voice MCP
Every Carbon Voice MCP action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.
Runs at once (reads)
Looks things up in Carbon Voice MCP without asking first. 16 actions.
- Get ai action responsesRetrieve previously generated AI Action (Prompt) responses by filtering for a specific prompt, message, or conversation ID. Combine filters to narrow results and view all AI-generated responses relate
- Get conversationGet a conversation by its ID.
- Get conversation usersGet users in a conversation.
- Get current userGet the current user information.
- Get folderGet a folder by its ID.
- Get folder with messagesGet a folder including its messages by its ID. (Only messages at folder level are returned.)
- Get messageGet a message by its ID.
- Get recent messagesGet most recent messages, including their associated Conversation, Creator, and Labels information. Returns a maximum of 10 messages.
- Get root foldersLists all root folders for a given workspace, including their names, IDs, and basic structure, but does not provide aggregate counts.(Required to inform message type:voicememo,prerecorded)
- Get userGet detailed information about a specific user by their ID. Returns the full user profile — name, languages, voice settings, workspace memberships and roles, notification preferences, and timestamps.
- Get workspaces basic infoGet basic information about a workspace.
- List ai actionsList AI Actions (Prompts). Optionally, you can filter by owner type and workspace id. Filtering by owner type, Possible values: "user", "workspace", "system". Do not use unless the user explicitly req
Show all 16
- List conversationsList all conversations. Returns a simplified view of user conversations that have had messages sent or received within the last 6 months. Each result includes id, name, workspace_id, and type (directM
- List messagesList Messages. By default returns latest 20 messages. The maximum allowed range between dates is 183 days (6 months). All presigned URLs returned by this tool are ready to use. Do not parse, modify, o
- Search userSearch for a User by their phone number, email address, id or name. (In order to search for a User, you must provide a phone number, email address, id or name.)When searching by name, only users that
- Search usersSearch multiple Users by their phone numbers, email addresses, ids or names. (In order to search Users, you must provide phone numbers, email addresses, ids or names.)When searching by name, only user
Held for approval by default (changes and sends)
Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 12 actions.
- Add attachments to messageAdd attachments to a message. In order to add attachments to a message, you must provide a message id and the attachments.
- Create conversation messageSends a message to an existing conversation or any type with a conversation_id. To reply as a thread, included a message_id for "parent_id". You must provide a transcript or attachment.
- Create direct messageSend a Direct Message (DM) to a User or a Group of Users. In order to create a Direct Message, you must provide transcript or link attachments.
- Create folderCreate a new folder.
- Create voicememo messageCreate a VoiceMemo Message. In order to create a VoiceMemo Message, you must provide a transcript or link attachments.
- Delete folderDelete a folder by its ID. Deleting a folder will also delete nested folders and all the messages in referenced folders. (This is a destructive action and cannot be undone, so please be careful.)
- Move folderMove a folder by its ID. Move a Folder into another Folder or into a Workspace.
- Move message to folderMove a message to a folder by its ID. Move a Message into another Folder or into a Workspace. Only allowed to move messages of type: voicememo,prerecorded.
- Run ai actionRun an AI Action (Prompt) for a message. You can run an AI Action for a message by its ID or a list of message IDs.
- Run ai action for shared linkRun an AI Action (Prompt) for a shared link. You can run an AI Action for a shared link by its ID or a list of shared link IDs. You can also provide the language of the response.
- Summarize conversationSummarize a conversation.
- Update folder nameUpdate a folder name by its ID.
Changes wait in Needs you
Changes and sends in Carbon Voice MCP are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
Related connectors
Carbon Voice MCP questions
Can an agent change data in Carbon Voice MCP on its own?
Not by default. Changes and sends in Carbon Voice MCP are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
What can an agent read in Carbon Voice MCP?
This connector lists 16 read actions. Reads run at once, without waiting for approval.
How does Carbon Voice MCP connect?
It connects with dcr oauth. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.