Canny for AI agents
Agents read Canny at once. Changes and sends are held for a person's approval by default.
About Canny
Canny is a customer feedback management platform that helps teams collect, analyze, and prioritize user feedback to build better products.
What an agent can do in Canny
Every Canny action is classed by the platform as a read, a change or a send. Reads run at once. Changes and sends are held for a person by default.
Runs at once (reads)
Looks things up in Canny without asking first. 12 actions.
- List BoardsTool to list all boards. Use when you need to retrieve every board for your company after authentication.
- List CategoriesTool to list categories. Use when fetching categories for a specific board by its ID.
- List CommentsRetrieves a paginated list of comments from Canny. Comments can be filtered by board, post, author, or company. Use this action to: - Get all comments across your Canny instance - Find comments on a s
- List CompaniesTool to list companies associated with your Canny account. Use after authentication to retrieve companies with pagination support.
- List OpportunitiesTool to list opportunities linked to posts. Use when you need to fetch customer opportunities synced from CRM.
- List PostsTool to list posts with various filters. Use after selecting a board or to search/filter posts.
- List TagsTool to list tags. Use when fetching tags optionally filtered by board ID and handling pagination.
- List UsersList all end-users in your Canny workspace with pagination support. Use this tool to: - Fetch users from your Canny workspace - Paginate through large user lists using cursor-based pagination - Get us
- List VotesRetrieve votes from Canny with optional filtering by board, post, or voter. Use this action to: - Get all votes on a specific post (filter by postID) - Get all votes by a specific user (filter by vote
- Retrieve BoardTool to retrieve details of a board by its ID. Use when you need metadata for a specific board.
- Retrieve TagTool to retrieve details of a tag by its ID. Use after obtaining a valid tag ID.
- Retrieve UserTool to retrieve user details by Canny user ID, app user ID, or email. Use when you have exactly one identifier and need full user information. Example: "Retrieve user with email user@example.com"
Held for approval by default (changes and sends)
Held for a person's approval by default. The approval is recorded and the action is sent once, never twice, with 10 seconds to undo. 13 actions.
- Add Post TagTool to add a tag to a specific post. Use when you need to categorize or group content by applying an existing tag.
- Change Post StatusTool to change a post's status. Use when you need to update a post's workflow stage and optionally notify voters.
- Create Changelog EntryTool to create and optionally publish a new changelog entry. Use when you need to add a product update record, control publish timing, and notify users. Example: "Create changelog entry titled 'Versio
- Create CommentTool to create a new comment on a post. Use when you have the authorID and postID and want to submit feedback or replies.
- Create or Update UserCreates a new user or updates an existing user in Canny. If a user with the given identifier (email, userID, or id) already exists, their profile is updated; otherwise, a new user is created. IMPORTAN
- Create PostTool to create a new post (feature request or feedback) on a Canny board. Use this action when you need to submit new feedback or feature requests to a board. Requires a valid boardID (from list_board
- Create TagTool to create a new tag. Use when you have the boardID and tag name and need to categorize posts.
- Create VoteTool to create a vote for a post. Use when you need to record or migrate a user's vote on a post, optionally setting priority or original creation time. Example: Create a vote for postID abc123 with v
- Delete CommentTool to delete a comment. Use when moderation is required to remove a specific comment by its id. Example: "Delete the comment with ID 553c3ef8b8cdcd1501ba1238."
- Delete PostTool to delete a post. Use when you need to permanently remove a post by its id. Example: "Delete the post with ID 553c3ef8b8cdcd1501ba1238."
- Delete UserTool to delete a user and their comments and votes. Use when you need to fully remove a user’s account and all associated data (e.g., GDPR compliance).
- Delete VoteTool to delete a vote. Use when you need to remove a user's vote from a specific post by its id. Example: "Delete the vote from postID abc123 for voterID user_456."
Show all 13
- Update PostTool to update post details. Use when you need to change a post's title, details, ETA, images, or custom fields.
Changes wait in Needs you
Changes and sends in Canny are held for a person's approval by default. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
Canny questions
Can an agent change data in Canny on its own?
Not by default. Changes and sends in Canny are held for a person's approval. The approval is recorded, and the action is sent once, never twice, with 10 seconds to undo.
What can an agent read in Canny?
This connector lists 12 read actions. Reads run at once, without waiting for approval.
How does Canny connect?
It connects with API key. Connectors are built and maintained by third-party developers; availability is confirmed during scoping.